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It’s that time of year again. Anticipation has been bubbling around what the theme of the John Lewis Christmas advert will be – and whose voice will be singing the tune. Finally in the early hours of 14 November an adorable animated dragon put us all out of our misery. But behind the flashing lights and candy canes of the Christmas season, the reality is perhaps a little less shiny. Patisserie Valerie, Debenhams and Thomas Cook have all made headlines for the wrong reasons this year, joining other well-loved brands (Woolworths, BHS, Dixons, Toys R Us...) that have shut up shop over the past decade as victims of the ‘death’ of the high street. The rate of this decline is accelerating: 2019 saw 16 stores closing every day. Which all means retailers – and the HR teams within them – must urgently adapt to change. Our cover story this month explores how…
Also in the December issue:
Profile – L’Oréal’s UK and Ireland HRD Paul Gilliam is helping the firm tackle the multiple shifts the beauty industry has undergone in recent years
Talent management – As the number of contingent workers continues to rise, we explore whether talent management of this group should sit with HR, procurement or elsewhere
Adam Kay - Doctor turned author Adam Kay tells HR magazine about the unique challenges facing NHS staff and their employers
Dementia support – As we live and work longer, the chances of employing someone with dementia are higher than ever. We hear some practical ways to support employees with a diagnosis
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